Certified by Norton Hill Post Office • May 24, 2026
About
Certified by Norton Hill Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Norton Hill Post Office • May 24, 2026
Norton Hill Post Office
264-268 Norton Road, Stockton-on-Tees, County Durham
Frequently Asked Questions About Norton Hill Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services can I access at Norton Hill Post Office?
Norton Hill Post Office offers a wide range of services including fee-free cash withdrawals, financial services like savings and loans, government services, telephony, foreign currency exchange, travel insurance, mail services, and business banking services.
What are the operating hours of Norton Hill Post Office?
Norton Hill Post Office is open daily from 08:30 AM to 9:45 PM, Monday through Sunday.
Can I pick up my order in-store at Norton Hill Post Office?
Yes, the Post Office offers in-store pickup services for your convenience.
What payment options are accepted at Norton Hill Post Office?
Norton Hill Post Office accepts various payment methods including American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw depends on the withdrawal limits set by your bank on your specific account. Please check with your bank if unsure.
Why might a Post Office refuse to issue change?
If you are not registered for the Change Giving service or are not using your nominated branch, the Post Office may refuse to provide change. To enroll or learn more, contact your bank directly.
How do I deposit a cheque at Norton Hill Post Office?
Bring your cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope and you will receive a receipt for your deposit.
Is there a convenience store near Norton Hill Post Office where I can shop?
Yes, nearby is Nisa Norton Road, a supermarket and convenience store where you can shop for groceries and essentials before or after visiting the Post Office.
Where can I find places to eat close to Norton Hill Post Office?
Near the Post Office, you can enjoy dining at Norton Road Fish Bar for seafood and fast food, or visit Milano Pizzeria and Pizza Land Pizzeria for Italian and pizza options.
Are there any personal care or beauty salons near Norton Hill Post Office?
Yes, there are several nearby including Norton Barbers, Salon281, Boss Hair, and Tan 'N' Go where you can get haircuts, tanning, and other beauty treatments.
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